Danpol Integrated System Manual

Manual blueprint

Ten chapters keep the integrated management system synchronized across ISO 9001, 14001, and 45001. Each cluster shown below links back to the relevant clauses in the published manual so bid reviewers can pinpoint the evidence trail.

Ch. 1–3

Introduction & definitions

Manual approval trail plus amendment register for every revision.
Quality management principles mapped to Danpol’s context.
Definitions and references so auditors can align terminology.

Ch. 4

Organizational context

Interested parties covering framework partners, regulators, and local communities.
IMS scope for mobilisation, fabrication, and trust office delivery.
Process interaction diagrams for QEHS workflows.

Ch. 5

Leadership & worker voice

Policy commitments endorsed by top management.
Consultation routes for workers and contractors.
Roles and delegated authorities anchored in clause 5.3.

Ch. 6

Risk, opportunity & planning

QEHS risk registers plus environmental aspects controls.
Hazard identification checklists for sites and workshops.
Objective cascade with KPIs, owners, and review cadence.

Ch. 7–8

Support & operations

Resource plans for people, plant, kit, and digital tooling.
Competence matrices and awareness playbooks.
Operational control covering design, suppliers, and release.

Ch. 9–10

Performance & improvement

Analysis packs for customer satisfaction and compliance.
Internal audit programme plus management review agenda.
Incident, non-conformity, and continual improvement triggers.

Leadership & custodians

Clause 5.3 of the manual allocates ownership so every mobilisation has a clear escalation path. The diagram and badges below mirror that delegation.

Top management

Sets QEHS policy, approves objectives, and chairs management review so ISO 9001/14001/45001 remain aligned to strategy.

QEHS Manager

Owns the IMS manual, risk registers, and audit schedule while coordinating corrective actions across projects.

Quality coordinator

Maintains inspection plans, calibration status, and traceability records for incoming, in-process, and final release.

Environmental coordinator

Tracks environmental aspects, waste permits, and mitigation tasks linked to ISO 14001 clause 6.1.2.

Health & safety advisors

Lead hazard identification workshops, emergency drills, and incident investigations across depots.

Managers & supervisors

Deploy documented procedures, verify competence, and report performance data into the QEHS dashboards.

Workers & contractors

Participate in toolbox talks and consultation forums, feeding site intelligence into continual improvement loops.

Operational anchors

Storage, handling, and post-delivery activity are controlled with shelf-life reviews, FIFO releases, and customer-tailored aftercare. The manual makes these controls visible for procurement teams.

Storage & handling

Condition checks every quarter

Segregated areas prevent conforming/non-conforming mix-ups.
Authorized stockroom release with full identification trails.
Limited shelf-life items issued on a strict first-in-first-out basis.

Post-delivery

Warranty & lifecycle clarity

Requirements captured before accepting any order.
Considers statutory duties, potential consequences, and customer use cases.
Includes maintenance, recycling, and disposal duties when applicable.

Change control

Documented approvals for every deviation

All changes recorded with author, rationale, and resulting actions.
Unplanned adjustments must be reviewed, verified, and validated.
Ensures conformity is protected even when scope or specs shift.

Risk & opportunity coverage

Clause 6.1 cascades from risk registers through legal compliance and change planning. Instead of tiles, the flow below shows how each strand feeds the next.

01

Risks & opportunities

Project, supply-chain, and digital-trust registers reviewed quarterly.
Opportunities converted into objectives with owners and due dates.
PDCA trackers show mitigation completion for regulators.

02

Environmental aspects

Material usage, waste streams, and emissions scored for significance.
Controls logged with permits, monitoring plans, and emergency kits.
Blends ISO 14001 clause 6.1.2 with client-specific eco KPIs.

03

Hazard identification

Task-based hazard library for mobilisation, fabrication, and office hubs.
Includes near-miss, behavioural, and welfare assessments.
Feeds into OH&S controls and training refresh cycles.

04

Legal & compliance

Register of statutory duties, framework clauses, and local bylaws.
Automated reminders ensure licenses and certifications stay live.
Compliance evaluations documented for surveillance audits.

05

Planning actions

Action plans integrate risk treatment, opportunities, and objectives.
Progress reported in monthly QEHS forums and management review.
Change control ensures updates are validated before deployment.

Support architecture

Chapter 7 behaves like an orbit: resources sit at the core, competence and communications move around them, and documented information captures the evidence trail.

Resources

People, infrastructure, and natural resources are planned per mobilisation with readiness reviews for plant, kit, and digital platforms.

Capacity models align with customer milestones.
Monitoring equipment is calibrated and logged.

Competence

Training matrices connect job roles to ISO clauses, workshop modules, and license requirements.

Competence evidence stored with expiry alerts.
Awareness campaigns cover policy, objectives, and hazards.

Communication

Internal comms use mobilisation dashboards, toolbox talks, and leadership cascades; external comms log regulator and client touchpoints.

Templates align with clause 7.4 expectations.
Frequency and channels captured for audit traceability.

Documents

Creation, approval, and version control run through the QEHS content management playbook.

Sensitive artefacts carry distribution lists and retention rules.
Obsolete media is withdrawn via change control requests.

Release & assurance controls

Inspection and acceptance protocols span incoming, first-article, in-process, and final verification so every product release can be evidenced.

Release workflow

Inspection intensity scales with product criticality and process capability.
Acceptance data retains criteria, locations, instruments, and test outputs.
Delivery only proceeds once planned arrangements are signed off.

Non-conforming output

Immediate identification, segregation, and disposition logging.
Use-as-is or repair decisions require authorized design approval.
Corrective actions tied to severity with full concession records.

Supporting procedures

Referenced in the manual to show traceable evidence:

Product & Service Provision Procedure (Ref. 16).
Testing & Inspection Procedure (Ref. 17).
Non-conforming Outputs Procedure (Ref. 18).

Emergency readiness

Floods, chemical releases, accidents, and near misses are covered by the Emergency Management Plan with trained fire marshals and first aiders on call.

Hazard coverage

Flood, fire, and natural disaster scenarios.
Chemical release, incident, and near-miss escalation routes.
Environmental mitigation actions embedded in procedures.

Response cadence

QEHS Manager owns the plan with the facilities lead.
Emergency Response Team with documented drills.
All incidents recorded, investigated, and trended.

Referenced evidence

Emergency Situations Procedure (Ref. 19) keeps the drill schedule, kit logs, and reporting forms aligned with the manual.

Performance evaluation & improvement

Monitoring, audits, and management reviews are choreographed so data points loop through Plan-Do-Check-Act without delay.

Plan Objectives & risks

QEHS data points, customer voice, and compliance registers set the baselines.

Do Execution

Operational control, calibrated assets, and competency plans keep delivery in tolerance.

Check Audits & analytics

Customer satisfaction, data analysis (Ref. 21), and internal audits (Ref. 22) quantify performance.

Act Management review

Review outputs assign owners, refresh policies, and trigger corrective actions (Ref. 24).

Document stack

Twenty-six linked procedures, reports, and templates live behind the manual. The highlights below are frequently requested by audit teams.

Procedures (Refs. 16–26)

Product & Service Provision · Testing & Inspection.
Non-conforming Outputs · Emergency Situations.
Customer Satisfaction · Data Analysis & Evaluation.
Internal Audit · Management Review · Continual Improvement.

Reports & forms (selection)

Receiving, inspection, and traceability logs (Refs. 28–35).
Concession, emergency, and corrective action records (Refs. 37–48).
Incident investigation packs and improvement forms (Refs. 49–52).